All Systems Operational

Management Portal (huntress.io) Operational
Huntress Web (huntress.com) Operational
Agent Deployment and Communication Operational
Security Awareness Training Operational
Incident Reports Operational
90 days ago
100.0 % uptime
Today
MDR for Microsoft 365 Operational
90 days ago
100.0 % uptime
Today
SIEM Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Sep 18, 2025

No incidents reported today.

Sep 17, 2025

No incidents reported.

Sep 16, 2025

No incidents reported.

Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025
Resolved - This incident has been resolved.
Sep 8, 22:38 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 8, 15:15 UTC
Investigating - We are currently investigating this issue.
Sep 8, 14:01 UTC
Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025
Resolved - This incident has been resolved.
Sep 5, 23:46 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 5, 21:13 UTC
Investigating - We are currently investigating this issue.
Sep 5, 19:44 UTC
Monitoring - Errors have subsided, and we are continuing to monitor.
Sep 5, 19:25 UTC
Investigating - We are currently investigating this issue.
Sep 5, 19:21 UTC
Sep 4, 2025
Resolved - This incident has been resolved.
Sep 4, 15:32 UTC
Monitoring - Zendesk has implemented a fix for the Zendesk live chat widget issue, and we can confirm that the service is now fully operational. Live chat support is available as normal, and we will continue to monitor before considering this fully resolved. If you have any further issues, please raise them with us.

We appreciate your patience and understanding while we worked with Zendesk to resolve this matter. All other support channels, including email and phone requests for critical incidents, remain unaffected and available.

Sep 4, 11:10 UTC
Identified - We have identified a potential issue with our Zendesk live chat widget and are working closely with Zendesk to resolve the issue. Chat is currently disabled while we work to resolve the problem. We will post another update again tomorrow (September 4th US Eastern).

All other avenues of contact are available as normal and our team is online to support.

Email Product Support via (support@huntress.com) or SOC Support via (incidents@huntress.com). Phone Call Requests and emails via the dashboard for Critical Incidents remain unaffected and attended as normal.

Sep 4, 02:07 UTC
Investigating - We are currently investigating an issue with Portal chat support. For some users, the chat freezes and they are unable to reach support. As a workaround users are able to email support (support@huntress.com) or submit a request in the help center (https://support.huntress.io/).
Sep 3, 23:38 UTC